Terms and Conditions of delivery
Please provide the following information when ordering:
- Name and Email address of person placing order
- Shipping address
- Invoice address
- Purchase order number
- VAT Identification number where applicable
- Product catalogue number and quantity
All orders are subject to our Terms and Conditions.
Order confirmation
Customer will receive an immediate purchase order confirmation for a placed order.
Payment options
- Credit Card
- Invoice / Purchase Order
Payment Instructions will appear on the invoice.
Shipping
Orders from EC countries and the United Kingdom are subject to a delivery charge of 20 EUR including usual packaging. Orders from Switzerland are subject to a delivery charge of 50 CHF including usual packaging.
Delivery terms for orders from the United States shall be FOB acovos shipping point, freight will be added to the invoice. Title and risk of loss shall pass to customer upon delivery to the carrier.
For other territories, please contact the Customer Support.
VAT as well as any other taxes shall be borne by the buyer.
Returns
Products may not be returned without prior authorization by the acovos Customer Support.